Terms & Conditions of our Site

Caravan Storage Terms & Conditions

1. The caravan must be a maximum of 10 years old

2. The caravan must be used for a minimum of 21 days between April and October

3. We require a minimum of 24 hours notice for your caravan to be towed out onsite

4. Insurance.​The caravan owner undertakes at his/her own expense to insure and keep insured the caravan with a member of the Association of British Insurers against loss of damage by fire, storm, theft or flood and liability of not less than £1m to third parties and such other risks as the park owner may from time to time reasonably require and to produce to the park owner upon request the policy of insurance and such evidence as the park owner may reasonably require to ensure the policy is valid and will continue to be valid throughout the period of storage. 5.  Liability​​The park owner will take all reasonable precautions to protect the caravan from loss of damage whilst in storage but shall not be liable for loss or damage which occurs except as the result of a breach of an obligation on his part.6. Responsibilities7. The caravan owner shall be responsible for properly securing the caravan as provided for by the manufacturer and to immobilise the caravan against theft by use of any or all proprietary anti-theft measures.8. No explosive or other flammable substance or material may remain in the caravan whilst the caravan is in storage, with the exception that up to a maximum of two gas cylinders of a proprietary brand and suitable for use with the caravan may be left, disconnected, inside the caravan over the storage period. Should any such substances or materials be discovered, they may be disposed of as the park owner feels fit, and the caravan owner shall not be entitled to any compensation resulting from this action.

Terms and Conditions of Seasonal Pitches

1. Guests must observe the park rules at all times. 2. No persons under the age of 18 are allowed to holiday on the park unless accompanied by an adult, unless pre arranged with the site owners3. No commercial vehicles allowed on-site,unless pre arranged with the site owners4. The park must be supplied with a spare set of keys and any security device keys5. Strictly no personal ornaments, garden gnomes, flower pots etc are allowed on your pitch6. No permanent washing lines are permitted7. Awnings are to be taken down whilst not on site unless returning to the unit within 7 days 8. Please leave curtains open while the caravan is unoccupied to allow for visual inspection. The park accepts no responsibility for any theft or damage to the unit however caused.9. All electrical appliances to be turned off and electric cables disconnected when the unit is unoccupied.10. Tents are to be pitched next to your caravan with the permission of the park owner. An additional charge may apply. 11. Strictly no electrical heaters are to be used in awnings.12. Only one car per pitch, any additional cars may be parked, a small fee may be charged.13. Any additional persons joining your party must be checked in at reception and a small fee may be charged.14. A maximum of 6 people are permitted on your pitch at any one time. 15. Pitch holders must be respectful of other guests at all times. 16. Unreasonable levels of noise or disturbance are not acceptable and will be addressed by the park owner. If the type of behaviour persists, pitch holders will be asked to leave. (please see our park rules) 17. Strictly no refunds will be given if the pitch holder decides to leave before the end of the agreed period, whatever the reason.18. Payment of all charges incurred on the seasonal pitch must have been cleared before the caravan is removed from the site. 19.  The park owner will not permit the removal of the caravan from the park by anyone other than the caravan owner except on the prior authority from the caravan owner to a person, of whom the park owner must be informed before the caravan is removed. 20. Strictly no subletting of pitches is allowed. 

BOOKING TERMS AND CONDITIONS FOR ALL CAMPSITE USERS

1. Contract2. These terms and conditions (the “Terms”) and our price list set out the entire agreement between you and Dinarth Hall Campsite ("we" "us" or "our") for the supply of our services to you. Only these terms shall apply to our contract with you.3. Please check that the details in these terms and conditions and your Booking Request are complete and accurate before you submit your Booking Request.  4. By submitting a Booking Request you are deemed to have accepted to our Terms and conditions5.  We reserve the right to change these Terms at any time and any such changes will take effect immediately when posted on the Website, in the brochure, at the Sites, or otherwise brought to your attention.6.  In addition to these Terms, you must comply with the Campsite Rules which are posted at our campsite and also available on our website.7. Making a Booking8. You can either book online, email or via the telephone on 01492 548203. 9. Bookings are not transferable to another party.10.  When making a booking you agree that you or at least one member of your party is twenty-one (18) years or over, you have the authority of all persons in your party to book on their behalf, you accept these Terms & Conditions and you agree to be responsible for any loss or damage caused by any member of your party. 11. Advance bookings may at times be subject to minimum stay periods. These vary by season and please refer to our price list for further details.12.  Bookings over the weekend need to be made for at least a Friday and Saturday night and three nights over a bank holiday weekend.13. All sites are to be used for recreational camping only.
14. Rules
You, together with all members of your camping party, are required to comply with the following rules:15. We reserve the right of admission.  We only accept responsible campers that are considerate to fellow campers and respectful of the environment.16. General curfew is at 11.00 in the evening17. Love the campsite, leave no trace18. No loud music, bongos or drums.19. Drunk and disorderly behaviour will not be tolerated. We reserve the right to ask you to leave should this occur. Please book elsewhere if this is your intention.20. We cannot accept responsibility for your possessions or any personal injury sustained while camping or using BBQs etc.21. You are liable at all times for any BBQs and other activities undertaken at the campsite.22. Prices
The prices are based on a daily rate unless otherwise stated. 23. Whilst we will make every effort to ensure that our prices remain unchanged, they may be amended at any time.24. Prices do not include any additional services, features and facilities unless expressly stated.
25.  Promotions, deals or discounted offers are subject to availability and cannot be used in conjunction with any other offer or discount and may be withdrawn at any time. Retrospective refunds are not permitted against any offer or promotion advertised after such time a booking is made.26. Payment27. Payment for bookings can be made by Cash, we cannot accept payment by cards.28. Cancellation and changes to your booking29.  If you want to amend your booking, you must notify Dinarth Hall campsite as soon as possible. Subject to availability and the conditions in 6.2 to 6.4, amendments to your booking can be made.  Transferred dates must be within the same booking season.30. 30 days or more before arrival date - The booking can be amended or cancelled with a full refund
31. 9 days to 15 days before arrival date - The booking can be amended or cancelled with a 50% refund32. Less than 15 days before arrival date - The booking cannot be cancelled or amended.  In either situation, no refund will be given.33. f we have to cancel your booking we will offer you a full refund of any fees paid or the option of an alternative pitch/site of a comparable standard (with you paying any additional cost or receiving a refund in respect of a price difference). No other compensation is available.34. You must pay any outstanding balance on your booking and any additional fees before pitching.35. Liability
36.  Please read this section as it is important that you understand what you are agreeing to
37. Nothing in this section limits or attempts to limit our liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation, or for any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude our liability.
38. If we fail to comply with these Terms and Conditionswe are responsible for loss or damage you suffer that is a direct and foreseeable result of our failure or our negligence.  We shall not be responsible for any losses that you suffer that are indirect or not foreseeable, including, but not limited to, loss of income or revenue, loss of business and loss of anticipated savings.39. Where we are responsible for your loss, our maximum liability shall be no more than to refund the amount paid by you for the holiday.40. We do not accept responsibility for any damage, injury or inconvenience caused by plants, trees, insects or wildlife.

Camp Site Rules

No one likes rules, however in the interest of everybody’s enjoyment, they are necessary. We want ALL our customers to enjoy their stay. 

1. Well behaved dogs are allowed on site, howeverneed to be kept under control at all times. They should also be kept well away from cattle, horses, flossy the sheep, etc. Please be aware hens roam freely through out the site.2. BBQs and contained fires are permitted, but  MUSTbe off the ground, so as not to damage the grass. Please do not dispose of used BBQS in the bins, unless the BBQ is flooded with water before hand. If in doubt leave on the floor by the bin!!! (The unwanted act of lit used BBQS and aerosols/part used gas containers coming together can result in unexpected spectacular firework displays and the firing of multiple projectiles in any direction from our bins)!3. No radios or music after 11.00pm, noise must also be kept to a minimum after this time. Please respect your neighbours!! Loud talkers are encouraged to pitch tents at the far end of the site by the river. This does not guarantee immunity from the above rule! NB ***Families with young children should avoid this part of the site!***4. In car entertainment systems are NOT to be used onor on the approaches to the site.5. Farms can be dangerous places - children must be supervised at all times. (Little Jimmy getting squashed under a bale of hay does little to improve our ratings)!6. No kite flying on this site. Penalty: Possible death by electrocution!7. Any behaviour deemed by management to be inappropriate may result in the termination of your stay.8. Sorry, no commercial or sign written vehicles allowed on site

No refunds will be given.

Please note, we use CCTV and ANPR cameras on this site for the purposes of detering crime, monitoring traffic movements in and out of the site and to assist in protecting the site community and property.

Information obtained via CCTV monitoring will be used exclusively for security and law enforcement purposes.